FAQs

The product will be delivered within approximately 2-3 days. (Domestic)

Delivery is made through Thailand post.

Free delivery is provided for orders within the country when the minimum purchase amount is 1000 baht per order.

We offer international delivery service and the delivery fees are based on the actual cost.

You may be able to find the tracking number for your order from the order confirmation email. Once you have the tracking number, you can go to the shipping carrier’s website and enter the tracking number to track the status of your order. Alternatively, you can check the logistic company’s website or contact their customer service to inquire about the status of your order and any available tracking information.

Payment can be made through bank transfer, mobile banking, PromptPay, and we also accept debit and credit cards such as Visa and Mastercard.

I’m sorry, we do not offer cash on delivery payment at this time. The available payment methods are bank transfer, mobile banking, PromptPay, and debit/credit card payment.

Certainly, our company is located at 789 Village No. 3, Banchan Sub-district, Muaeng Udonthani District, Udon Thani Province, Thailand.

Please try placing your order again or contact our team to report the issue. here

You can return the product within 7 days and then you will receive a full refund (there must be a video clip as evidence for opening the package and sealing it for return).

At J Plus Cosmed and Perfume, we place a strong emphasis on your personal privacy and have appropriate measures in place to safeguard your personal data against unauthorized access or disclosure. We will only retain your data for as long as necessary, and if it is no longer necessary, we will delete your personal data while you access our website. It is necessary for us to collect or receive personal data that can identify you or to visit our website without providing personal details. We will not disclose or identify personal information.

If you have any questions or suggestions regarding our privacy policy,

Email: info@jpluscosmedandperfume.com or

Call: (+66)9 6087 5701, (+66)9 6309 9614 Operating hours: 09.00 AM – 06.00 PM